Returns + Exchanges

 

Returns

Thank you for shopping with the LIDO bikini. While we do not offer refunds, if for any reason you are unsatisfied with your purchase, we will gladly exchange or provide store credit for your unworn/unwashed items within 30 days of the delivery date. All items must have tags and liners in place. Due to health regulations, styles that are soiled, worn, damaged or laundered will not be accepted.
 

Exchanges

In order to do an exchange, please call us, and we will assign you a Return Authorization Number. This number should be clearly written on the front of the package you return to us. We do charge $5.99 for return shipping costs. If you choose to receive a store credit, you will receive an email with your credit value that can be redeemed online or by phone. 

Wear & Tear:

KillerB, L.L.C. and the LIDO bikini guarantees its swimwear to be free from damage or manufacturer defect for the first 60 days from date of order as long as you follow our care instructions. the LIDO bikini's are very delicate and experience normal "wear and tear" over time. If you receive a damaged or defective item, please notify us within 10 days of receiving your merchandise and we will happily exchange the unwashed/unworn item for the same item at no cost. Please contact the LIDO bikini for damages that occur after 60 days for more information and pricing. We are generally only able to repair items within 1 year after purchase, as we may not have the hardware to make replacements after this time period. Items being returned for repair MUST BE CLEAN upon receipt. Soiled damages will be returned to owner as is.
 

Care:

the LIDO bikini's are created of the highest quality of fabrics that are similar to the athletic gear or yogi wear. While ALL of the suits can be worn in pool or ocean water, they are not intended for long periods of time in heavily chlorinated water. All swimwear should be hand washed in cold water with very mild soap (such as specialty lingerie detergent). Lie flat or hang to dry. Refrain from using Woolite.

Return Address:

the LIDO bikini

2906 S 1ST ST #104

Austin, Texas 78704

(512) 644-0679

(dial +1 then number for out of U.S. customers)